Due to a high volume of emails, we are unable to assist with specific bird care enquiries. If it’s a finch-related question, we recommend asking on Aussie Finch Forum—either the website or Facebook group. There is almost certainly going to be someone there who can help.
Parrot-related questions can also be asked on Aussie Finch Forum, but only on the website.
If the bird is in urgent need of medical attention, please get it to an avian veterinarian as quickly as possible. Regular vets and specialty bird stores can (usually) help in an emergency as well.